These Terms of Use ("Terms") govern your access and use of the Naturals Bazaar website/mobile application ("Platform"). By using the Platform, you agree to be bound by these Terms.
1. Eligibility
- You must be 18 years or older to use or transact on Naturals Bazaar.
- If you are under 18, you may use the Platform only under the supervision of a parent/guardian.
2. Account Responsibilities
- You must provide accurate information during registration.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity under your account is deemed to be done by you.
3. India-Only Scope
- All services, deliveries, payments and operations of Naturals Bazaar apply only within India.
- Naturals Bazaar does not operate internationally and does not comply with or follow any international commerce regulations.
- Orders placed outside India or requesting international delivery will be automatically cancelled.
4. Platform Role (Marketplace Model)
Naturals Bazaar is an online platform that enables buyers and sellers to interact.
- All product listings, prices, warranties, and delivery promises are the responsibility of the respective sellers.
- Naturals Bazaar does not own, control, or guarantee the products listed by sellers.
- Any disputes between buyer and seller must be resolved between them, though the Platform may assist.
5. Orders & Payments
- An order placed by a user is an offer; the seller may accept or cancel it.
- Prices may change due to errors or updates; cancelled orders will be refunded.
- All payments must be made in Indian Rupees (INR) using available payment methods.
- Naturals Bazaar is not liable for payment failures caused by banks, payment gateways, or network issues.
6. Delivery
- Deliveries are available only to serviceable pin codes within India.
- Estimated delivery times are approximations and may vary based on logistics, weather, or unforeseen delays.
- Risk and ownership of the product pass to the buyer at the time the seller hands the product to the delivery partner.
7. User Conduct
You agree not to:
- Upload illegal, harmful, offensive, misleading, or copyrighted content.
- Interfere with the Platform's operations (e.g., hacking, scraping, spamming).
- Impersonate others or create fake accounts.
- Engage in any activity prohibited under Indian law.
Note:
Naturals Bazaar may suspend or terminate accounts violating these Terms.
8. Content & Intellectual Property
- All content on the Platform (images, text, graphics, etc.) is protected by applicable laws.
- You may not copy, modify, distribute, or commercially use Platform content without written permission.
- Content uploaded by users may be used by Naturals Bazaar for promotional or operational purposes.
9. Privacy
- Naturals Bazaar respects your privacy and handles personal data per Indian data-protection laws.
- Your information may be shared with partners only for order processing, fraud prevention, or compliance with legal requirements.
10. Limitation of Liability
Naturals Bazaar is not liable for:
- Product quality, warranty, or performance issues (responsibility of the seller).
- Delays in delivery due to external factors.
- Losses arising from incorrect product information provided by sellers.
- Any damages arising from your use of the Platform.
Note:
The Platform is offered on an "as-is" basis.
11. Cancellations, Returns & Refunds
- Policies for cancellation, returns and refunds are specified for each product category.
- Refunds will be processed in INR within the time indicated in Platform policies.
- Refund mode will depend on the payment method used.
12. Compliance With Indian Law
All users must comply with applicable Indian laws including:
- Indian Contract Act, 1872
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Goods and Services Tax (GST) provisions
Note:
Naturals Bazaar does not support transactions that violate Indian law.
13. Suspension or Termination
Naturals Bazaar may suspend or terminate your access if:
- You violate any Terms
- You engage in fraud or suspicious activity
- You provide false information
- Required by Indian authorities
14. Updates to Terms
Naturals Bazaar may modify these Terms from time to time. Updated Terms will be posted on the Platform, and continued use constitutes acceptance.
15. Contact Information
For support, queries or complaints:
Email:
hydhos2017@gmail.com
Phone:
9121795272
Address:
1-1-30/45/12p renuka nagar
Near madduri swaroopa gardens saket road jammigada
500062, 500062, India